The HAPPA Team

Sarah Arthur

Sarah is HAPPA’s Operations Manager. Sarah is working towards her CMI Level 5 and has completed her CMI Level 3 in first line management (QCF), also completing an IOSH course ‘Managing Safely’. Sarah is responsible for managing all equine related activities and ensuring the horses, ponies or donkeys at Shores Hey Farm have the best possible care. Sarah is also responsible for the commercial side of Shores Hey Farm which includes the Visitor’s Centre and staff as well as the meeting and conferencing rooms.

Sarah is constantly looking to develop the Centre’s rehabilitation facilities, the educational offerings and enjoys networking with other equine welfare organisations facilitating Cross Agency Agreements and sharing knowledge and practices.

Sarah enjoys spending time with her family in her spare time.

Suzanne Bartlett

Suzanne is HAPPA’s Chief Officer’s Personal Assistant. Her role covers a variety of duties in the organisation. Suzanne provides confidential support to the leadership of HAPPA, enabling the organisation to realise its strategic goals and she supports the running of the office to maximise the effectiveness of a small team.

Suzanne enjoys various activities in her spare time including jewellery making and hovercrafting.

Carol Chidley

Carol is HAPPA’s Finance Officer, she is responsible for dealing with financial and accounting matters here at HAPPA. Carol also deals with HAPPA employees pensions and has a great deal of experience in other areas as well as finance.

Carol is fluent in French.

Veronica Gibson

Veronica is HAPPA’s Legacies Officer. Her role focuses on actively pursuing and managing legacies left to HAPPA and she is a member of the Institute of Legacy Management. She has vast experience within the Finance sector and has worked for HAPPA for many years.

Veronica enjoys reading, cooking and embroidery in her free time.

Julie Rickwood–Gan

Julie is HAPPA’s Development Officer. She is responsible for Ambassador recruitment and management, HAPPA merchandise including The Fussy Filly, online trading with The Fussy Filly, coordinating HAPPA events including The Tommy Trotter Club and fundraising. Julie has previously worked for another animal welfare organisation and local community, non-profit making organisation which helps her bring a wealth of experience to HAPPA.

July holds a volunteer management qualification and CIM Introductory Certificate in Marketing.

Julie is a huge animal lover and has a variety of pets.

Philip Bradley

Philip is HAPPA’s Digital Administrator. He is responsible for the administration of HAPPA’s online presence. This includes the management of digital media, including website content, social media and online fundraising. Philip has previously worked for the BBC, Towneley Hall, Nelson and Colne College and Burnley College. The skills and experiences gained from these previous roles will help Philip to ensure great quality HAPPA online updates for everyone.

Philip holds a  BA Hons: Integrated Media and a Certificate in Teaching in the Lifelong Learning Sector.

Philip is also a wood turner, product developer and prop maker in his spare time.

Adrian Ainsworth

Adrian Ainsworth will be a familiar face to those members for the Tommy Trotter Club.

Adrian, a retired primary school teacher, who regularly teaches at Pony Club and Riding Club as well, joins HAPPA with a whole host of coaching, educational and equine skills to help build the Tommy Trotter Club, Pony Care Programme and the, soon to be launched, Little Neddies Club.

Adrian is a qualified AI and teaches at Pony Club and Riding Club. Her passion is horses.

Mark Travis

Mark is HAPPA’s Chef Manager, he has vast experience as a Head Chef including owning his own restaurant. Mark is responsible for the smooth running of The Scullery, making sure all HAPPA’s ingredients are locally sourced and that HAPPA are offering good quality home cooked food.

Mark enjoys rally driving in his spare time.


Amanda Berry

Amanda is HAPPA’s Equine and Data Services Manager. Amanda is responsible for the management of the Equine Action Team, comprising of Equine Inspectors and Loan Scheme Support Officers. Amanda processes any complaints the Charity receives and manages the administration of HAPPA’s Loan Scheme ensuring each equine stays in contact with HAPPA once it finds its Forever Home.

Amanda brings to HAPPA a lifetime of experience with horses and is also responsible for equine administration and movements, liaising with Voluntary Inspectors carrying out HAPPA Inspections and assists with all equine related enquiries.

Amanda holds a Level 5 Management Diploma and is the longest serving current employee at HAPPA.

David McCormick

David is one of HAPPA’s Equine Inspectors. He covers a large portion of the UK investigating complaints of cruelty and neglect reported by the public. David is responsible for dealing effectively with complaints, monitoring equine activity and markets and playing a supportive role in the delivery and development of HAPPA’s Equine Welfare Strategy including campaign and project work.

David enjoys reading and walking his dogs in his spare time.

Jeanette Orrell

Jeanette is one of HAPPA’s Loan Scheme Support Officers and she has a lifetime of experience of equines, as well as experience of offering support and care.

Jeanette is on hand to offer advice and guidance for our Borrowers and is in charge of scheduling home visits twice per year. Delivering effective Care Plans and assisting in educational presentations for groups and individuals is another aspect of Jeanette’s varied role.

Rachel Roberts

Rachel is another of HAPPA’s Loan Scheme Support Officers. Rachel covers the South and is based in the Forest of Dean. Her role is very varied as Jeanette’s.

Rachel is also a Foster Carer for one of HAPPA’s youngsters.

Tracy Capper

Tracy is one of HAPPA’s Equine Inspectors. She has had horses all of her life and as a retired Police Officer she brings her experience to this role.

Laura Brown

Laura will be a familiar face to those who visit Shores Hey Farm as she was employed as Senior Equine Care Officer until applying, successfully for the role of Equine Development Officer.
Laura is HAPPA’s Equine Development Officer (EDO), being responsible for the re-homing of the equines on site, the Second Chance Sponsorship Scheme, Tack Shack and equine events. Laura brings a vast amount of equine knowledge from working on top competition yards as well as having a BSC (HONS) Degree in Equine Studies and Physical Therapy and her BHS Stage 2.

Laura competes with her own horse outside of work.

Alice Whittaker

Alice is HAPPA’s Senior Equine Care Officer, overseeing day to day care of the equines and the yard; supporting and training the Equine Care Officers at the Centre.

Alice has a wealth of equine knowledge holding a BA (hons) Degree in Equine Management and BHS Stage 3 Riding and 3 units of BHS Stage 3 Care.

Alice knows HAPPA and the local community well having lived in the area for many years.

In her spare time she enjoys looking after her own horse and helping on the family’s dairy farm.

Emma Finnigan

Emma is another of HAPPA’s Senior Equine Care Officers (SECOs), as well as having significant equine experience Emma’s last position was as a Veterinary Nursing Assistant. Emma has experience in administering medications.

Emma enjoys showing her two horses and taking her dogs for long walks.


© 2017. Shores Hey Farm. Company Registration No. 4062415