Terms And Conditions

Please order before 16th December for Christmas Delivery in the UK

Charges are £4.50 irrespective of items ordered within the UK. We do not deliver outside of the UK or to a Post Office Box Number.

Ticket sales- all tickets will be available for collection at the event venue on the day. HAPPA Ball tickets will be posted before the event date.

To remove any items from your order go to checkout and select remove or alternatively please select the minus icon in your shopping basket.

We endeavour to dispatch items within 10 working days of receipt, subject to stock availability but please allow a further 7 working days before querying non-delivery. Items are sent from HAPPA via Royal Mail. If you have a query with regards to your order or returns please contact the team on 01282 455992 or email nquiries@happa.org.uk

You are entitled to cancel your order and return the goods within 7 working days for a full refund. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty. Any goods returned should be in saleable condition. Please note: Refunds of appeal, Second Chance Sponsor or general donations are not permitted.

None of these terms affect your legal rights and these are not diminished in any way.

All returns must be sent to:

Taylor Building, Shores Hey Farm, Off Halifax Road, Briercliffe, Burnley Lancashire BB10 3QU

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© 2017. Shores Hey Farm. Company Registration No. 4062415