Accessibility is important to us, this is why we have designed our website to be as easy as it can for you.

This website has been designed to make it as widely accessible as possible so that everyone, regardless of ability, can use our site. This page gives information on features included within the site.

Note that you may also need to review the accessibility features in your browser.

Access Statement For Visitors To Shores Hey Farm

GENERAL

HAPPA aims to attract a wide range of visitors and welcomes all, irrespective of age, physical, intellectual or sensory ability.

Where access to certain areas of our facilities and land is not possible for various reasons, we aim to provide, where possible, additional services and support to assist in overcoming these restrictions.

We recommend that you contact the Farm in advance of your visit to discuss particular requirements and to offer us the opportunity to, where possible, safely meet your individual needs.

Tel 01282 455992 Email enquiries@happa.org.uk

GENERAL

HAPPA aims to attract a wide range of visitors and welcomes all, irrespective of age, physical, intellectual or sensory ability.

Where access to certain areas of our facilities and land is not possible for various reasons, we aim to provide, where possible, additional services and support to assist in overcoming these restrictions.

We recommend that you contact the Farm in advance of your visit to discuss particular requirements and to offer us the opportunity, where possible, to safely meet your individual needs.

Tel 01282 455992 Email enquiries@happa.org.uk

SHORES HEY FARM

Shores Hey Farm is accessible from the main road by vehicle. The Lane to the Farm has a step gradient and may not be suitable for wheelchairs or people with physical impairments to attempt without a vehicle. Recent improvements to the Lane have made it more suitable for all vehicles.

The Café car park has nominated accessibility parking spaces. From the Main Car Park the Farm can be accessed via a slight gradient tarmacadam path.

The Front Yard is flat with a wide path area with 7 stables.

The Café has two entrances, one with steps and one with a slope. There is also a lift to all floors of The Café from outside of the building. The Café has an Evac-Chair on the second floor should the need arise to evacuate the building. The Café has an alarmed and accessible from the outside lock on the disabled toilet.

The disabled toilet (based on the Front Yard) is lockable with a low-level lock. There are also gents and ladies’ toilets. All toilets can be opened from the outside should a problem arise; these toilets are not alarmed.

The Alexander Reid building can be accessed from a gentle slope leading off from The Café. This in turn leads to the Horse and Pony building. Both these buildings can also be accessed by using the recently installed accessibility pathway which leads from the side of the Indoor Arena into the Horse and Pony building.

There is a small gradient path leading down from the Alexander Reid building heading towards The Activity Room. This pathway may not be suitable for wider wheelchairs or double buggies/ pushchairs but can be accessed from the aforementioned new pathway.

There is a slight gradient to the Walter Bartley building from The Café, access is also available via the tarmac path leading from the decking of HAPPA Direct. The Walter Bartley building is a stable block with an approx. 4-metre-wide flat area. There is a small curb into this building which has been lowered to allow access.

A portable wheelchair ramp is available for the entrances to The Activity Room and Classroom if required by contacting our Reception Team.

It is noted that the access to/from Reception and HAPPA Direct is via a new improved accessibility route, which also leads to the viewing fields and these improvements allow access around site in a loop of tarmac pathways to view equines in their stables or in the fields.

Reception has an alarmed and accessible from the outside lock on the disabled toilet.

There is a small gradient into the Viewing Gallery of the Indoor Arena with a tiny ledge in the doorway.

HAPPA would advise any group or individual who may have special needs to arrange their own support.

A guided tour can be arranged which will be spoken in English via the Education Team (there is a cost for this element).

It would be advisable for hearing impairments to bring an interpreter for any guided tours or specific events/ clinics.

HAPPA are currently unable to provide tours or written information in any other languages.

HAPPA currently do not provide any information in Braille.

All our pages conform to Level A compliance as specified by the Web Content Accessibility Guidelines and the majority of Level AA and AAA requirements are also met. Please remember, these are Guidelines and as such, some warnings may not be applicable.

All pages validate as XHTML 1.0 Transitional, and use structured semantic mark-up where possible.

Our CSS also validates.

We have used structured, semantic mark-up on all our pages, using header tags, list items for navigation menus, address tags, etc.

Where we have used graphics, pictures and images, we have included text descriptions (‘Alt-Tags’), to comply with internationally recognised Web accessibility guidelines. All graphical navigation buttons are similarly ‘Alt-tagged’. Where graphical images are just for decoration they have NULL alt text (alt=””).

Where appropriate, links have title attributes which describe the link in greater detail.

Users have the flexibility to resize the text as they wish. The method for doing this varies from browser to browser. Please follow the links below for up-to-date instructions on how to do this on your browser:

Alternatively, on most PC’s, you can adjust your text size by holding down the ‘Ctrl’ key and using your mouse scroll wheel to increase or decrease the text size.

This website uses keyboard shortcuts also know as Access Keys. This allows quick navigation for users who don’t have a mouse.

To use these access keys follow the instructions below: Microsoft Internet Explorer – press ‘Alt’ and letter, then press enter.

Netscape – press ‘Alt’ and letter at the same time.
Mozilla – press ‘Alt’ and letter at the same time.
Mac’s: IE, Safari, Firefox – hold down ‘Control’ key, then press letter.

If you would like to read a PDF document with a screen reader, please visit the Access Adobe website.

To find out more about accessibility issues please visit the Web Accessibility Initiative www.w3c.org/WAI.

Please note that clicking on the links or logos will open a new browser window.

PROBLEMS?

We’ve tried our best, but if there is anything that we have missed or you feel we could have done better, please let us know by contacting us on:  email us.