
HAPPA volunteers are an integral part of the Charity
We need volunteers to help us with a range of different things.
Our volunteers can have as much or as little responsibility as you feel able to cope with. Whether you can offer just a few hours now and then or prefer to follow a more structured approach (full training will be given and expenses will be offered).
The volunteers meet on a regular basis to discuss progress, generate new ideas and share experiences and we want each and every supporter, who chooses to offer their time to HAPPA to feel valued and to enjoy the experience.
To HAPPA volunteers are more than “just volunteers”, they manage projects, promote the organisation, raise vital funds and use special skills to enable us to provide a cost effective service to save all equines suffering cruelty and neglect.
Volunteer For Us
One amazing way to help the charity is by becoming a HAPPA Volunteer.
Volunteering doesn’t need to be a weekly commitment; we have lots of opportunities that are only a few days in a whole year. Alternatively, we also have regular volunteer work that may require a little more commitment.
We are grateful for every one of our volunteers no matter how much time you give us. We can’t wait to welcome more enthusiastic and devoted individuals to our volunteer team.
We are outstanding – Come Volunteer for Us!
Donations Sorter
| JOB TITLE: | Donations Sorter |
| LOCATION: | Shores Hey Farm, Briercliffe, Burnley, Lancashire |
| DEPARTMENT: | Fundraising |
| ACCOUNTABLE TO: | Fundraising Manager |
| WORKING HOURS: | Core voluntary hours will be between the hours of 11am-3pm weekends or weekdays |
OVERALL PURPOSE OF JOB
To support the Charity’s retail operations by sorting and preparing donated items for sale.
This role helps ensure quality stock reaches the shop floor, generating vital funds to support the Charity to continue to provide a Second Chance to neglected, abused and unwanted equines.
PRINCIPAL RESPONSIBILITIES
Sorting Donations:
- Unpack and sort donated items including equine accessories/equipment, tack, clothing
- Check items for quality, cleanliness, and suitability for resale
- Clean items for resale including tack cleaning and using washing machine and rug dryer
- Organise items into appropriate categories
- Ensure items which are elidable for gift aid are logged
Stock Preparation:
- Tag, label, or price items as required
- Maintain a clean and organised sorting area
Health & Safety:
- Follow manual handling and safety procedures
- Report any hazards or unsuitable donations
- Help maintain a safe working environment
Teamwork & Communication:
- Work collaboratively with staff and other volunteers
- Attend briefings or training sessions as needed
- Contribute to a positive and respectful team culture
- Any associated participation that is required to ensure the development and sustainability of the Organisation and of you, as a volunteer
Skills & Qualities Needed:
- Good attention to detail
- Physically able to lift and move items safely
- Reliable and punctual
- Able to work independently or as part of a team
- Respectful of HAPPA’s values and mission
- Interest in charity retail is a bonus
What We Offer:
- Full induction and training
- Supportive and friendly team environment
- Opportunity to gain retail experience
- The chance to make a meaningful contribution to equine welfare
Person Specification
Essential Criterion
- Proven ability to follow instruction
- Proven organisational skills, problem solving and multi-tasking skills
- A positive attitude, with specific examples of ability to demonstrate interpersonal and communication skills
- Available and flexible to work to meet the needs of the role
Be able to undertake manual lifting and handling duties:
- Stand or walk on concrete flooring for prolonged time periods.
- Bend, lift, grasp, reach, push, and pull materials.
- Walk on uneven surfaces and stairs.
- Sort and stock of which bulky and heavy items could be included.
- Able to handle autonomy appropriately, with good initiative and able to act as needs arise.
- Ability to drive or find alternative method to reach Shores Hey Farm, the Farm is not on a public transport route
Desirable Criterion
- Minimum of one years’ experience working in office/retail/warehousing.If you would like to apply for this volunteering position, please fill out this form:
Volunteer Application Form- Non Equine
Events & Activities Volunteer
Volunteer Description
| JOB TITLE: | Events & Activities Volunteer |
| LOCATION: | Shores Hey Farm, Briercliffe, Burnley, Lancashire |
| DEPARTMENT: | Fundraising |
| ACCOUNTABLE TO: | Fundraising Manager |
| WORKING HOURS: | Core voluntary hours will be between the hours of 10am-4pm, although longer days at large events could be considered. |
OVERALL PURPOSE OF JOB
This is a fundraising position with an emphasis on events and activities both at the Farm and external environment.
To provide support to HAPPA, allowing the Charity to raise funds and awareness to continue to Rescue, Rehabilitate, Rehome and Educate.
To endorse the Charity’s mission and values.
To provide high quality customer service to all stakeholders and potential stakeholders. To help provide additional support for onsite activities and external activities as and when required.
The ability to communicate confidently and work closely and supportively with other colleagues and the general public, including young people.
PRINCIPAL RESPONSIBILITIES
General
- To help maintain a clean and safe environment for all stakeholders at the Farm or in the external environment.
- To adhere to health and safety policies by reading risk assessments, COSHH sheets and any written or verbal communications given through team meetings or training.
- To comply with all Child Protection and Equal Opportunities legislation and guidelines throughout.
- To comply with HAPPA and The Fundraising Regulator standards in order to raise income for the Charity.
- To be customer focused and customer friendly at all times.
- Any associated participation that is required to ensure the development and sustainability of the Organisation and of you, as a volunteer.
Administration
- To be responsible for and manage any funds or floats allocated in order to run an activty or event.
- Complete and maintain any paperwork related to an event or activity, following data protection policies.
- Maintain the fundraising resources by providing organised areas of storage and preparation.
Events & Promotional Activities
- To participate in any Farm events/ external events as agreed to with Volunteer Line Manager.
- To work as part of a team to deliver fun and engaging actvities to young people, engaging all participants.
- To assume responsibility for equipment and items to be used at the event/activity, including cleaning and storing of, reporting any faults and highlighting shortages/reordering.
Staff training and personal development
- To willingly participate in any training offered by HAPPA in accordance with your current volunteer role.
HAPPA EQUINE EVENTS & ACTIVITIES VOLUNTEER PERSON SPECIFICATION
| Post: | Events & Activities Volunteer |
| Satellite Site: | HAPPA, Briercliffe, Burnley, BB10 3QU |
| Essential Criteria | Desirable Criteria | |
| Education/
Qualifications
|
The ability to commute/drive to the Farm (there is no public transport access).
Evidence of a good standard of general education. |
Event or activities management.
Fundraising qualification. Use of Microsoft Office/ Outlook/Excel experience/qualification. |
| Experience
|
Customer service experience.
Working with young people. Participating in events/ activities. Shown ability to work with teams within an organisation. |
Worked in a similar work setting.
Working with young people in community based activities. Organising and planning events/ activities. |
|
Skills/Ability/ Knowledge
|
Ability to communicate clearly.
Positive attitude to Health & Safety at work. An understanding of HAPPA’s aims and objectives, values and ethos. |
|
| Qualities/
Attributes
|
A compassion and empathy for equines.
A positive and progressive attitude to management. Consistent approach to work and the ability to remain so in all circumstances. |
|
| Other
Requirements
|
To be available for training that is beneficial to the individual and the Organisation.
Flexible approach to working hours and shift patterns. |
Click here to fill in an application form.
Centre Maintenance Volunteer
Location: Shores Hey Farm, Briercliffe, Burnley, Lancashire
Voluntary Hours: To be agreed upon
OVERALL PURPOSE OF JOB
To provide support to HAPPA Centre by supporting day to day maintenance activities in all areas.
To provide support in grounds keeping skills.
To carry out tasks with the support of HAPPA’s Site Maintenance Officer or Equine Care Officers.
To endorse the Charity’s mission and values.
The ability to communicate confidently and work closely and supportively with other colleagues and on own.
Download the full volunteer description and person specification here.
Click here to fill in an application form.
Pets at Home Liaison Volunteer
Volunteer Description
| JOB TITLE: | Pets at Home Liaison Volunteer |
| LOCATION: | Pets at Home Store, Clitheroe, Lancashire, BB7 1HT |
| DEPARTMENT: | Fundraising |
| ACCOUNTABLE TO: | Fundraising Manager |
| WORKING HOURS: | Core voluntary hours will be between the hours of 10am-4pm, including weekends, minimum twice monthly. |
OVERALL PURPOSE OF JOB
To provide a confident, interactive relationship between HAPPA and Pets at Home store, Clitheroe as the Store’s nominated Charity Partner.
To support fundraising activities in conjunction with Pets at Home Foundation, Pets at Home store staff and HAPPA.
To provide support to HAPPA, allowing the Charity to raise funds and awareness to continue to Rescue, Rehabilitate, Rehome and Educate.
To endorse the Charity’s mission and values.
To provide high quality customer service to all stakeholders and potential stakeholders.
The ability to communicate confidently and work closely and supportively with other colleagues and the general public.
PRINCIPAL RESPONSIBILITIES
General
- To help maintain a clean and safe environment for all stakeholders in the external environment.
- To adhere to health and safety policies by reading risk assessments any written or verbal communications given through team meetings or training or any information provided by the Store.
- To comply with all Equal Opportunities legislation and guidelines throughout.
- To comply with HAPPA and The Fundraising Regulator standards in order to raise income for the Charity.
- To be customer focused and customer friendly at all times.
- Any associated participation that is required to ensure the development and sustainability of the Organisation and of you, as a volunteer.
Administration
- To be responsible for and manage any funds or floats allocated in order to partcipate in an event in Store.
- Complete and maintain any paperwork related the activity, including which may be required by Pets at Home Foundation.
- Maintain the fundraising resources by providing organised areas of storage and preparation.
Events & Promotional Activities
- To participate in any events/ activities organised by the Store to promote/ raise funds for HAPPA.
- To participate in any events/ activities organised by Pets at Home Foundation including national fundraising events.
- To work as part of a team or soley to promote/ raise funds for HAPPA in Store.
- To assume responsibility for equipment and items to be used at the event/activity, including cleaning and storing of, reporting any faults and highlighting shortages/reordering.
Staff training and personal development
- To willingly participate in any training offered by HAPPA in accordance with your current volunteer role.
HAPPA EQUINE EVENTS & ACTIVITIES VOLUNTEER PERSON SPECIFICATION
| Post: | Pets at Home Liaison Volunteer |
| Satellite Site: | Pets at Home Store, Clitheroe, BB7 1HT |
| Essential Criteria | Desirable Criteria | |
| Education/
Qualifications
|
The ability to commute/drive to the Farm/ Store (there is no public transport access).
Evidence of a good standard of general education. |
Event or activities management.
Fundraising qualifcation. Use of Microsoft Office/ Outlook/Excel experience/qualification. |
| Experience
|
Customer service experience.
Participating in events/ activities. Shown ability to work with teams within an organisation. |
Worked in a similar work setting.
Responsibility for events/ activities. Work confidently on own and plan accordingly. |
|
Skills/Ability/ Knowledge
|
Ability to communicate clearly.
Positive attitude to Health & Safety at work. An understanding of HAPPA’s aims and objectives, values and ethos. |
|
| Qualities/
Attributes
|
A compassion and empathy for equines.
A positive and progressive attitude to management. Consistent approach to work and the ability to remain so in all circumstances. |
|
| Other
Requirements
|
To be available for training that is beneficial to the individual and the Organisation.
Flexible approach to working hours and shift patterns. |
Click here to fill in an application form.
Education & Events Volunteer
Volunteer Description
| JOB TITLE: | Education & Events Volunteer |
| LOCATION: | HAPPA – Horses and Ponies Protection Association, Shores Hey Farm, Briercliffe, Burnley, Lancashire, BB10 3QU |
| DEPARTMENT: | Fundraising & Education |
| ACCOUNTABLE TO: | Fundraising Manager & Education & Engagement Manager |
| WORKING HOURS: | Core voluntary hours will be between the hours of 10am-4pm, although longer days at large events could be considered. |
OVERALL PURPOSE OF JOB
This is a fundraising position with an emphasis on educational events/activities both onsite and external environments.
To provide support to HAPPA, allowing the Charity to raise funds and awareness to continue to Rescue, Rehabilitate, Rehome and Educate.
To endorse the Charity’s mission and values.
To provide high quality customer service to all stakeholders and potential stakeholders. To help provide additional support for onsite activities/events and external activities/events, as and when required.
To have sufficient knowledge and understanding of equine welfare, husbandry, stable management and work collaboratively with other work colleagues, as well as the general public.
The ability to communicate confidently and work closely and supportively with other colleagues and the general public, including young people.
PRINCIPAL RESPONSIBILITIES
General
- To help maintain a clean and safe environment for all stakeholders onsite or in the external environment.
- To adhere to health and safety policies by reading risk assessments, COSHH sheets and any written or verbal communications given through team meetings or training.
- To comply with all Child Protection and Equal Opportunities legislation and guidelines throughout.
- To comply with HAPPA and The Fundraising Regulator standards in order to raise income for the Charity.
- To be customer focused and customer friendly at all times.
- Any associated participation that is required to ensure the development and sustainability of the Organisation and of you, as a volunteer.
Administration
- To be responsible for and manage any funds or floats allocated in order to run an activty or event.
- Complete and maintain any paperwork related to an event or activity, following data protection policies.
- Maintain the fundraising resources by providing organised areas of storage and preparation.
Events & Promotional Activities
- To participate in any onsite events/external events as agreed to with your Volunteer Line Manager.
- To work as part of a team to deliver fun and engaging actvities to young people, engaging all participants.
- To assume responsibility for equipment and items to be used at the event/activity, including cleaning and storing of, reporting any faults and highlighting shortages/reordering.
Education
- To assist in facilitating educational events or activities, that may involve equines.
- To ensure that guidelines are followed, set by the Education & Engagement Manager for the activity or event.
- To assist in the education of equine welfare via onsite and offsite educational talks, activities or events.
- To ensure that equine welfare needs are being met whilst assisting in any equine related events/activities.
Staff training and personal development
- To willingly participate in any training offered by HAPPA in accordance with your current volunteer role.
Click here to fill in an application form.
Please note that your application may be subject to a DBS check and sufficient references. Please ensure you read our volunteering guidelines by clicking here for more information.
By becoming a HAPPA Volunteer you can help us by:
- Hosting or assisting with fundraising and promotional events and activities
- Offering specialist photography skills to assist with promotional activities
- Providing a display or entertainment for a HAPPA event
- Offering instruction or being a guest speaker at an educational event
- Providing training in a range of disciplines
- Providing educational support for our Tommy Trotter Club and all Junior HAPPA events
- Gardening or maintenance at the Centre
- Providing support for our all children’s events and activities
- Supporting HAPPA’s involvement with Support Adoption for Pets
- Offering your time to help care for the resident HAPPA horses, to do so appropriate levels of experience must be shown throughout the application process.
You can contact us to find out more about being a HAPPA volunteer by calling us on 01282 455992 for an application pack or download the Volunteer Application Form here.











